Privacy Policy

At Arora Synergy, we are committed to protecting the privacy of our residents, applicants, and the professional housing coordinators we partner with. Because we directly manage stable housing environments and coordinate supportive programming, we collect and process sensitive personal, financial, and background information.

Information We Collect

Tenant & Applicant Data: Full name, date of birth, government-issued identification, contact information (email, phone, mailing address), and housing history.

Financial & Rent Data: Bank account details, payment histories, income verification (paystubs, benefits letters), and credit information necessary for processing rent and evaluating program housing eligibility.

Supportive Services Tracking: Attendance, progress, and intake details related to our financial literacy workshops, life skills training, and employment coaching.

Coordinator & Agency Data: Names, professional roles, and agency details for case managers placing clients in our care.

How We Use Your Information

Housing Operations: Evaluating rental applications, executing lease agreements, managing properties, and processing rent payments.

Program Facilitation: Tailoring and scheduling our supportive life skills, financial literacy, and employment coaching modules to help residents maintain long-term stability.

Communication: Sending maintenance updates, rent reminders, program schedules, and coordination updates to case managers.

Data Sharing and Disclosure

Financial Processors: We share payment details with secure, third-party financial institutions strictly to process rent transactions.

Referring Agencies: We may share basic placement status, safety compliance, or program attendance updates with the specific housing coordinators or agency partners who referred you.

Legal Obligations: We will disclose data if legally required to do so under Georgia landlord-tenant laws, court orders, or law enforcement mandates. We never sell your data to third parties for marketing.

Security and Retention

We implement industry-standard technical and physical security controls to secure your personal and financial data. Financial records and lease agreements are retained in accordance with state financial and real estate record-keeping regulations.